Engels : Nederlands complaint = klacht head office = hoofdkantoor explanation = uitleg to apologise = verontschuldigen quickly = snel disappointed = teleurgesteld to purchase / to buy = kopen to raise problems = problemen veroorzaken to appreciate = op prijs stellen to transfer money = geld overmaken packing = verpakking news letter = nieuwsbrief crisps = chips flavours = smaken voucher = tegoedbon ad = advertentie cat food = kattenvoer video games = videospellen game console = spelcomputer apparently = blijkbaar to shrink = krimpen stitching = stiksel to agree = overeenkomen to refund = vergoeden inconvenience = ongemak proud = trots ready-to-go meals = kant-en-klaar maaltijden carrots = wortelen peas = erwten according to = volgens to be willing to = bereid zijn om shelf space = plankruimte representative = vertegenwoordiger to drop by = langskomen wedding = bruiloft guests = gasten experience = ervaring banquet = banket wedding cake = bruidstaart price list = prijslijst finally = tenslotte wedding location = trouwlocatie to reply = antwoorden previous = vorige at the last minute = op het laatste moment charge = toeslag at our disposal = tot onze beschikking boutique = boetiek necklace = halsketting assortment = assortiment quiet = rustig groceries = boodschappen to escort = begeleiden cardboard = karton parking lot = parkeerplaats parking space = parkeervak precautions = voorzorgsmaatregelen to maintain = handhaven display case = vitrine suitcase = koffer sold out = uitverkocht in vain = voor niets interest = belangstelling separately = apart screen = beeldscherm viewable = zichtbaar diagonally = diagonaal weight = gewicht decision = beslissing shiny = glanzend untreated = onbehandeld daylight = daglicht suit = kostuum receipt = bonnetje effort = moeite work meeting = werkbespreking to make notes = aantekeningen maken